License & Terms of Services
The following terms and conditions (the "Terms") govern your use of website and the softwares and services that we provide you (the "Service"). These Terms constitute a legally binding agreement (the "Agreement") between an individual user ("You") and BetterNet LLC Inc. ("Betternet"). All the internet users who use this Service, related services and features are known as our ("User","Betternet Users").
Please carefully read all the terms and conditions of betternet. when you click on install betternet software, you are agreeing with all the terms and conditions of the service. and if you do not agree with all the terms and conditions you can cancel the installation and you must destroy, return or delete all copies of the betternet software in your possession.
The Following Terms Apply to Betternet Users
Age restriction ▲ Back to Top
Betternet users affirm that they are either above twentyone (21) years of age or an emancipated minor, or possess legal parental or guardian consent, and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms of Service, and to abide by and comply with these Terms and Conditions contained herein.
Betternet Privacy Notice ▲ Back to Top
You agree NOT to ▲ Back to Top
- Use the system for sending spam, port scanning, scanning for open proxies or open relays, sending opt-in email, unsolicited email or any type or version of email sent in large quantities even if the email is ultimately sent off of another server.
- Launch any pop-ups from our Service.
- Attack in any way shape or form any other computer or network while on our Service.
- Use Betternet Service for any abusive purpose, or to damage or cause risk to our business, reputation, employees, users, facilities, or to any person.
- Use the Betternet Service for any illegal purpose, or in violation of any local, state, national, or international law.
- Use Betternet Service in a way to being understood as a personal service.
- Use Betternet Service if you are under 21 years old.
- Damage, harm, modify or translate Betternet Service by any means, including uploading or otherwise disseminating viruses, adware, spyware, worms, or other malicious code.
- Use Betternet Service for uploading materials without the permission of the copyright holders or any materials containing child abuse and child pornography.
Denial of Access ▲ Back to Top
Betternet reserves the right to modify or discontinue the Service at anytime without any prior notice. Betternet may deny access to the Service without any prior notice.
Install and Updates ▲ Back to Top
Betternet has the right to install certificates and future updates at anytime without any notice.
Third Parties ▲ Back to Top
By using Betternet you acknowledge and consent that Betternet may display advertisement within the App, as a separate webpage in your browser, or in any manner that Betternet finds suitable. Betternet may use third party advertisement services with their own terms and conditions. By using Betternet you also agree the terms and condotions of those third party services and acknowledge and adhere that Betternet shall not take any responsibility nor liability for the contents shown on their behalf. Using any tools including any software or scripts that may prevent Betternet from displaying advertisements may be considered violation of this agreement and Betternet may terminate your account under the Termination section of this agreement. You may access and use advertised materials solely at your own risk.
Premium services ▲ Back to Top
Betternet may provide its users with means to purchase paid services(“Premium service”) with designated features and options. These features and options will be shown prior to the purchase process and may be subject to change afterwards accordingly. The user embraces this agreement by purchasing the product and shall not violate any of its provisions. The user has the right to cancel the premium services and ask for a refund as described in refund section of this agreement. Premium user may enjoy “no ads” policy, better quality services, ability to choose server location, using the purchased service in 5 different devices, and premium support. Nonetheless, any of mentioned features may terminate or be altered in the sole direction of Betternet, however, the user will have the right to ask for refund under the refund section of this agreement in such instances.
Payment▲ Back to Top
Betternet only accepts payments through Play Store and App Store , thus, it does not store any credit card or related information on its servers and is not responsible or liable for any damages in these regards. By purchasing premium services you agree that your account will be renewed automatically without any prior notice and charged accordingly through Play Store or App Store. You may, however, cancel the premium services at any time and for any reason, which in that case, your account will not be renewed. It is your sole responsibility to cancel the services you have purchased in a reasonable manner, if not, your account will be renewed automatically. If the price of the service is modified, the user may be notified before any payment is made by Play Store or App Store. If the payment is declined for any reasons, the premium services will be terminated immediately and the user has to renew the premium services manually.
Refund Policy ▲ Back to Top
The premium user may have the right to ask for refund of premium services if certain conditions are met. The user will have the right to ask for refund of the current and subsequent months if the request for refund is made within 30 days following the purchase day. The refund request is only acceptable for current month, if the data usage of the user has not exceeded 50MB for that month. No partial refunds are acceptable. Any request for refund of months prior to the date of the refund request is automatically rejected. The refund request may be declined for any violations of this agreement without any obligation on Betternet’s side to provide any reasons for it. Refund request can only be made through the service that is used by the user to make payments (Play Store or App Store).
Termination▲ Back to Top
Betternet may terminate your services for any reason at any time. If the termination originated from violation of provisions of this agreement, the user will lose all rights in regard to the refund or any rights given to him/her. Accordingly, his/her account will be terminated permanently. If the termination originated from any other reasons, the user may be eligible to ask for a refund provision of this agreement. In any case, Betternet is not responsible nor liable for any damages or costs emerging from this termination or any other reason related to its services.
Ownership ▲ Back to Top
The Betternet Service is owned by BetterNet LLC Inc. All the visual interfaces, compilation, information, servers, products, softwares, graphic materials, computer code (source code or object code), and all other elements of the service are owned by BetterNet LLC Inc.
Service Quality and Limitations (Service Level Agreement) ▲ Back to Top
Actual Service coverage, speeds, locations and quality may vary. The Service will attempt to be available at all times except for limited periods for maintenance and repair. However the Service may be subject to unavailability for a variety of factors beyond our control including emergencies, third party service failures, transmission, equipment or network problems or limitations, interference, signal strength, and may be interrupted, refused, limited or curtailed.
We are not responsible for data, messages or pages lost, not delivered, delayed or misdirected because of interruptions or performance issues with the Service or communications services or networks (e.g., T-1 lines or the Internet). We may impose usage or Service limits, suspend Service, or block certain kinds of usage in our sole discretion to protect users or the Service. Network speed is an estimate and is no indication of the speed at which your or the Service sends or receives data. Actual network speed will vary based on configuration, compression, network congestion and other factors. The accuracy and timelines of data received is not guaranteed; delays or omissions may occur.
Content/Usage Disclaimer ▲ Back to Top
Betternet is keenly committed to “neutral internet”. Accordingly, it does not hide any content nor block any ports or IPs. Your data traffic will be kept safe in the highest feasible manner and no records of them will be stored. Betternet guaranties that it never monitor nor keep logs of its users’ data. Betternet is and will dispense all of its resources to provide the highest possible protection of your privacy on the Internet.
CHANGES TO THIS AGREEMENT ▲ Back to Top
Betternet User understands that the present Terms of Service are subject to changes made by Betternet at any time at its sole discretion, and you agree to be bound by any and all modifications, changes and/or revisions. You understand that it is your obligation to periodically review this webpage in order to account for any changes made, as they will be binding upon assent.
The terms and conditions herein apply to all users of Betternet and you are only authorized to use Betternet if you agree to abide by all applicable federal and state laws and be legally bound by the terms and conditions of this Agreement.